Last Updated: June 18, 2025
By visiting shopsaintecacao.com or purchasing our products, you agree to these terms and our privacy practices. We’ve crafted these policies with the same care and attention we bring to our formulations—clear, comprehensive, and designed with your best interests in mind.
Creating an account is optional for browsing but required for purchases. You’re responsible for keeping your login information secure and for all activities under your account. Please notify us immediately at help@shopsaintecacao.com if you suspect unauthorized access.
When using our website, please:
We strive for accuracy in all product descriptions, images, and pricing. However, colors may appear differently on various devices, and we reserve the right to correct any errors. All prices are subject to change without notice.
Payment is required at the time of ordering. By providing payment information, you confirm you’re authorized to use that payment method. We reserve the right to cancel orders that appear fraudulent or violate these terms.
Orders typically ship within 1-3 business days. Shipping times and costs are displayed at checkout. We’re not responsible for delays caused by shipping carriers or customs for international orders.
We accept returns of unopened, unused products within 14 days of delivery. All returns are subject to a 20% restocking fee, and customers are responsible for return shipping costs.
For hygiene and safety reasons, we cannot accept returns of:
To initiate a return, contact help@shopsaintecacao.com with your order number.
All content on our website—including text, images, logos, and product designs—belongs to Sainte Cacao and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without permission.
Our products are for external use only. Discontinue use if irritation occurs. We recommend patch testing before first use. Products do not provide UV protection.
Our website and products are provided “as is” without warranties. We’re not liable for indirect damages or losses arising from website use or product application.
We treat your personal information with discretion and care. This policy explains what information we collect, how we use it, and how we protect your privacy.
We use your information to:
We share your information only when necessary:
Service Providers: Payment processors, shipping companies, and other partners who help us operate our business Legal Requirements: When required by law or to protect our rights Business Transfers: If our company is sold or merged, your information may be transferred
We never sell your personal information to third parties.
You can opt out of promotional emails by clicking “unsubscribe” in any marketing email or by contacting help@shopsaintecacao.com.
You can update or delete your account information by logging in or contacting us.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
We use appropriate security measures to protect your information, including encryption for payment data and secure storage systems. While we work hard to protect your information, no online system is 100% secure.
Your information may be processed in countries other than your own. By using our website, you consent to this transfer and processing.
Our website is not intended for anyone under 16. We don’t knowingly collect information from children.
For questions about these terms or our privacy practices:
Email: help@shopsaintecacao.com
Cookies are small files stored on your device that help our website work properly and improve your experience.
Essential Cookies: Required for basic website functions like checkout and account login Performance Cookies: Help us understand how visitors use our site so we can improve it Preference Cookies: Remember your choices and settings Marketing Cookies: Used to show you relevant advertisements
You can control cookies through your browser settings:
Disabling certain cookies may affect your experience on our website.
These terms are governed by the laws of Texas, USA.
We may update these terms occasionally. Significant changes will be posted on this page with an updated date.
For legal questions or concerns, contact us at help@shopsaintecacao.com.
By continuing to use shopsaintecacao.com, you acknowledge that you have read and agree to these terms and privacy practices.